Frequently Asked Questions
What is sublimation?
The chemical definition of sublimation is “the transition of a substance directly from the solid phase to the gas phase without passing through an intermediate liquid phase” (Wikipedia). The process of “dye sublimation” is when fabric dye is printed onto a transfer paper and then allowed to dry into a solid. This printout is heat pressed onto fabric — the solid ink turns directly into a gas and fuses into the fibers of the fabric. This process dyes the fabric in such a way that the fabric permanently absorbs the original, vibrant colors of the dye.
What kind of fabric do you guys use?
For our player jerseys, we use a lightweight 100% polyester “micro-mesh,” the best on the market — AND — our fabric is knitted right here in the good ole USA. All our fabrics are moisture-wicking, which means they will “breathe” and absorb sweat as your player begins to perspire. Also, we don’t use those itchy, scratchy tags. We are “tag-less” so that you can have one less thing to irritate you during the heat of battle.
What are the advantages of sublimated uniforms vs. traditional uniforms?
There are several advantages! First, the possibilities of creating vibrant, unique designs become limitless with sublimation. Second, the opportunity to customize becomes much easier and much less expensive. Third, your lettering is literally part of the uniform and is not pressed on or stitched on. This gives you a uniform that “fits like a glove” and has lettering that won't peel off, rip off, or come apart.
How do I order uniforms for my team/league?
Begin by going to our “Collections” page. When you see a jersey/uniform style your team likes, select “Get a proof” underneath that style. This will allow you to go through the check-out process with no charge and no credit card necessary. We will guide you from there, but if you’d like to hear about the whole process, keep reading. After you submit your order for a proof, you will receive an email from us asking for your team information. At this point in the process we will ask for your team logo or any other artwork you might have. After we receive everything we need, you will receive an artist’s proof of your jersey/uniform within 24 hours.
How do we, as a team/league, pay for our uniforms?
After we receive your team’s roster information, you will receive an invoice from us — we will begin production on your uniforms as soon as we receive a 50% down payment of your invoice. A team representative may pay for your order with a credit card through this website — just click "Pay Invoice" on the menu bar, enter the $ amount and invoice number, then go through the check-out process.
What about shipping?
We will ship your team uniforms to 1 address, that way the whole team will save money on shipping costs. You will be billed for shipping when you are invoiced — we will ship your order via UPS Ground service, unless you request and pay for expedited UPS shipping (all orders are shipped from Dallas, Texas). We will supply tracking information to you via email and email delivery notifications when your order is shipped. All shipments will require a signature at the time of delivery.
What about add-ons?
Add-ons and fill-ins are no problem! However, there is an additional $15 handling charge added to any purchase that is less than 10 jerseys/uniforms, and there are shipping costs associated with multiple single orders as well — so, it's best to do your add-on and fill-in orders in groups.
When can we expect to receive our uniforms?
Your team jerseys/uniforms will ship within 2 to 3 weeks after you place your order. Shipping time will vary depending on your shipping address. We generally ship via UPS Ground service. If you would like to expedite the shipping service, please let us know.